FL Warranty Policies

All direct Forged LEDs products carry a limited lifetime warranty against defects in materials and natural failure.

Having a problem with a product you purchased from us? Please contact us via email at Support@ForgedLEDs.com or use another contact option on the bottom of this page with a detailed description of the issue, including pictures and your order number.

This warranty covers defects on all Forged LEDs products. The limited lifetime warranty applies for the duration of the original purchaser’s ownership of the product, beginning on the date of purchase.

WHAT’S COVERED (Forged LEDs PRODUCTS)

At the discretion of Forged LEDs, we will evaluate and accept or deny a warranty claim. We may require additional information or support to complete the evaluation, which may include returning the item to us at the customer’s expense. If a claim is approved, we may:

  • Repair or replace the defective or malfunctioning product at no charge, with the same product or product of equal value.**

  • Issue a store credit toward other products at equal value, only when a product is no longer available for purchase.

In the event that a product has been discontinued, and an exact replacement is not available, Forged LEDs will offer a store credit equal to the original purchase price of the discontinued product, or a viable and similar replacement. This store credit may be used toward a replacement or other product of the customer’s choice.

All warranty claims require proof of purchase, in the form of a “#0000FL” order number.

If warranty support is needed more than 30 days after purchase, return shipping costs to Us(Forged LEDs) will be the responsibility of the customer, if return shipping is necessary.

**International orders are subject to shipping charges for warranty claims

**Wheel light failures will be replaced with a strip unless the ring has failed

THIRD-PARTY PRODUCTS (OTHER BRANDS)

In addition to our own products, We are a retailer for LOWGLOW and Sick Diesel Gear. Please note: Our limited lifetime warranty only applies to products branded and manufactured by Us(Forged LEDs).

Products from other manufacturers are covered solely by that manufacturer’s warranty. Warranty terms—including coverage period, process, and resolution—are determined by the manufacturer of the product.

We cannot override, extend, or change the warranty terms set by the original manufacturer.

If you need assistance contacting a manufacturer for warranty service on a third-party product, we are happy to help connect you—but all warranty claims must follow the policies set forth by the product’s brand.

WHAT’S NOT COVERED / WARRANTY EXCLUSIONS

The following conditions void or are excluded from warranty coverage:

  • Dismantling, modifying, or altering any part or component of the product

  • Improper installation, failure to follow installation instructions, or manufacturer service bulletins

  • Damage from abuse, misuse, or acts of God

  • Transfer or resale of the product (warranty applies only to the original purchaser)

  • Inability to provide proof of purchase

  • Failure or refusal to provide requested information or documentation for a claim

  • Merchandise returned in damaged condition or materially different than originally sold

  • Repeated or excessive warranty claims for the same product that raise concerns of potential fraud

  • Cutting to extend a Plug & Play product without prior approval

  • Failure to maintain products such as, but not limited to, wheel light brackets and magnets

WARRANTY ABUSE / FRAUD POLICY

Forged LEDs reserves the right to deny any warranty claim that appears to be fraudulent, abusive, or made in bad faith.
Examples of potential warranty abuse include, but are not limited to:

  • Submitting multiple or repeated warranty claims for the same product or order without returning the allegedly defective items when requested.

  • Failure or refusal to return products claimed to be defective for inspection when reasonably requested.

  • Claims that are inconsistent, lack supporting evidence, or demonstrate patterns of misuse or misrepresentation.

  • Excessive or repeated warranty requests from the same individual, address, or account that indicate possible misuse of the policy.

  • Forged LEDs may require the return of any allegedly defective item prior to issuing a replacement or credit. Failure to provide the requested product(s) may result in denial of the warranty claim.

In cases where warranty abuse or fraud is suspected, We(Forged LEDs) reserve the right to suspend or terminate warranty privileges, cancel future warranty support, and/or refuse service or sales to the customer.

Support@ForgedLEDs.com

(614)-832-8313

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